Resolved after 4 hours 28 minutes, affecting NPP Transactions [Outbound], on August 3, 2023.
The overall issue has been resolved. The affected merchants will be contacted by Zepto directly in relation to their pending transactions.
Affected components
Update timeline
- investigating Aug 03, 2023, 11:24 PM UTC
We are seeing degraded performance affecting intermittent Outbound NPP payments. Our financial institution is working on identifying the root cause and resolving the affected transactions. Further updates will be provided on this page within an hour's time.
- investigating Aug 04, 2023, 12:12 AM UTC
We are seeing degraded performance affecting intermittent Inbound and Outbound NPP payments. Our financial institution is working on identifying the root cause and resolving the affected transactions. Further updates will be provided on this page within an hour's time.
- monitoring Aug 04, 2023, 02:37 AM UTC
The issue has been resolved. We continue to work with our financial institution in resolving the pending transactions.
- resolved Aug 04, 2023, 03:53 AM UTC
The overall issue has been resolved. The affected merchants will be contacted by Zepto directly in relation to their pending transactions.
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