Resolved after 1 hour 30 minutes, affecting NPP Transactions [Outbound], on January 11, 2024.
This incident has been resolved. Thank you for your patience and understanding. A PIR will be distributed by [email protected] within two business days. Please contact our Support Team for any enquiries.
Affected components
Update timeline
- investigating Jan 11, 2024, 08:02 AM UTC
We have identified degraded performance affecting our real-time payments (NPP). Zepto is working internally and with any applicable external parties on identifying the root cause. Further updates will be provided on this page within an hour’s time. Affected Region: (AU)
- investigating Jan 11, 2024, 09:01 AM UTC
We are continuing to investigate this issue.
- resolved Jan 11, 2024, 09:32 AM UTC
This incident has been resolved. Thank you for your patience and understanding. A PIR will be distributed by [email protected] within two business days. Please contact our Support Team for any enquiries.
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