Zepto Payments AU incident

Incident Awareness Update from Zepto

Resolved after 53 minutes, affecting NPP Transactions [Outbound], on September 26, 2025.

investigating Sep 26, 2025, 11:25 AM UTC

Dear customers, We have noticed degraded performance affecting some NPP transactions. We are investigating this as a priority and will provide further updates once available.

Started
Sep 26, 2025, 11:25 AM UTC
Resolved
Sep 26, 2025, 12:18 PM UTC
Duration
53m
Detected by Pingoru
Sep 26, 2025, 11:25 AM UTC

Affected components

NPP Transactions [Outbound]

Update timeline

  1. investigating Sep 26, 2025, 11:25 AM UTC

    Dear customers, We have noticed degraded performance affecting some NPP transactions. We are investigating this as a priority and will provide further updates once available.

  2. resolved Sep 26, 2025, 12:18 PM UTC

    All NPP payments have cleared and are now processing as expected.

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