Zenpli Outage History

Zenpli had 2 outages in the last 2 years totaling 3h 43m of downtime — averaging 0.1 incidents per month.

There were 2 Zenpli outages since July 28, 2025 totaling 3h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.zenpli.com

Major November 18, 2025

Intermittent Connectivity Issues Due to Cloudflare Service Degradation

Detected by Pingoru: Nov 18, 2025, 02:43 PM UTC
Resolved: Nov 18, 2025, 06:25 PM UTC
Duration: 3h 41m

Affected: Sandbox onboarding API (/v1/onboarding)Production onboarding API (/v1/onboarding)Sandbox data enrichment API (/v1/data-enrichment)Production data enrichment API (/v1/data-enrichment)Lucy (kyb.zenpli.com)

Timeline · 3 updates

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Minor July 28, 2025

5xx errors

Detected by Pingoru: Jul 28, 2025, 10:20 PM UTC
Resolved: Jul 28, 2025, 10:21 PM UTC
Duration: 1m

Affected: Production onboarding API (/v1/onboarding)Production data enrichment API (/v1/data-enrichment)Lucy (kyb.zenpli.com)

Timeline · 3 updates

investigating Jul 28, 2025, 10:20 PM UTC

We are experiencing intermittent 5XX errors in our API services
identified Jul 28, 2025, 10:20 PM UTC

We found the cause: web server unproperly de-escalation. WIP.
resolved Jul 28, 2025, 10:21 PM UTC

Issue fixed

Read the full incident report →