Is Zenpli down?

We have detected that SAT service timeouts have returned, affecting requests dependent on SAT availability. We are creating a new incident to provide updates and track the situation. Our team is actively monitoring the impact and will share additional information as it becomes available.

SAT services appear to have recovered, and requests are being processed successfully. We will continue monitoring the service closely to confirm stabilization and ensure consistent performance before closing the incident.

Resolved: SAT services have recovered. We are receiving HTTP 200 responses with confirmed payloads from SAT, and the service is operating normally. The service is stable, and we are closing this incident. For any follow-up requests or if you require further assistance, please open a ticket through our Service Desk: https://zenp.li/rzT Thank you for your patience and understanding while we monitored and resolved this issue.

We have observed intermittent availability issues affecting services provided by Mexico's Tax Administration Service (SAT). As a result, some requests may experience errors, increased latency, or temporary unavailability across the following Zenpli services: Onboarding API Identity Score Penny Validation Our team is actively monitoring the situation and its impact on Zenpli services. We will provide further updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.

We have identified timeouts affecting SAT services, specifically impacting RFC consultation requests. The issue has been escalated to the relevant provider, and our team continues to monitor the situation closely. We will provide further updates as more information becomes available.

We are now observing successful HTTP 200 responses, with requests being processed normally by SAT services. Traffic and response rates are showing signs of normalization. Our team will continue monitoring the service closely to ensure stability before considering the incident fully resolved.

SAT services are stable, and traffic and response rates have returned to normal. We are closing this incident. For any follow-up requests or if you continue experiencing issues, please open a ticket through our Service Desk: https://zenp.li/rzT Thank you for your patience while we monitored and resolved this incident.