Zenpli incident

General outage

Resolved after 1 hour 11 minutes, affecting Sandbox onboarding API (/v1/onboarding) and Production onboarding API (/v1/onboarding) and 1 more, on June 12, 2025.

monitoring Jun 12, 2025, 07:45 PM UTC

We are starting to see services recover. We still expect to see intermittent errors across the impacted services.

Started
Jun 12, 2025, 07:03 PM UTC
Resolved
Jun 12, 2025, 08:15 PM UTC
Duration
1h 11m
Detected by Pingoru
Jun 12, 2025, 07:03 PM UTC

Affected components

Sandbox onboarding API (/v1/onboarding)Production onboarding API (/v1/onboarding)Sandbox data enrichment API (/v1/data-enrichment)Production data enrichment API (/v1/data-enrichment)Lucy (kyb.zenpli.com)

Update timeline

  1. investigating Jun 12, 2025, 07:03 PM UTC

    Many of our cloud providers are currently experiencing issues.

  2. identified Jun 12, 2025, 07:16 PM UTC

    Our main cloud providers already identified the issues but there is not an ETA defined yet.

  3. identified Jun 12, 2025, 07:24 PM UTC

    Problem: A Google Cloud outage is causing widespread service disruptions impacting various services across all three zones. Impact: Many services including git, web-pages, google-cloud-storage are unavailable, affecting operations and causing widespread disruptions. Causes: The incident is due to a global issue with Google Cloud and Cloudflare.

  4. monitoring Jun 12, 2025, 07:45 PM UTC

    We are starting to see services recover. We still expect to see intermittent errors across the impacted services.

  5. resolved Jun 12, 2025, 08:15 PM UTC

    This incident has been resolved.

Your product runs on more than Zenpli

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →