Resolved after under a minute, affecting Sandbox onboarding API (/v1/onboarding) and Production onboarding API (/v1/onboarding) and 1 more, on June 6, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Sandbox onboarding API (/v1/onboarding)Production onboarding API (/v1/onboarding)Sandbox data enrichment API (/v1/data-enrichment)Production data enrichment API (/v1/data-enrichment)Lucy (kyb.zenpli.com)
Update timeline
- investigating Jun 06, 2025, 04:58 PM UTC
We are currently investigating this issue.
- identified Jun 06, 2025, 04:58 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 06, 2025, 04:59 PM UTC
This incident has been resolved.
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