Zenpli experienced a minor incident on August 7, 2026 affecting Production onboarding API (/v1/onboarding) and Production data enrichment API (/v1/data-enrichment), lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 07, 2026, 10:58 PM UTC
We have detected that SAT service timeouts have returned, affecting requests dependent on SAT availability. We are creating a new incident to provide updates and track the situation. Our team is actively monitoring the impact and will share additional information as it becomes available.
- monitoring Aug 08, 2026, 01:05 AM UTC
SAT services appear to have recovered, and requests are being processed successfully. We will continue monitoring the service closely to confirm stabilization and ensure consistent performance before closing the incident.
- resolved Aug 08, 2026, 01:39 AM UTC
Resolved: SAT services have recovered. We are receiving HTTP 200 responses with confirmed payloads from SAT, and the service is operating normally. The service is stable, and we are closing this incident. For any follow-up requests or if you require further assistance, please open a ticket through our Service Desk: https://zenp.li/rzT Thank you for your patience and understanding while we monitored and resolved this issue.