Zenfolio incident

Unexpected account status message when logging in.

Resolved on July 11, 2025, affecting Login.

resolved Jul 11, 2025, 01:46 PM UTC

Earlier today, some of our Next Zen users may have seen an unexpected account status message when logging in. Our engineering team was made aware of this right away and acted quickly to investigate. We want to reassure you that no changes were made to your account, and the issue has now been fully resolved. We appreciate your patience and understanding, and as always, thank you for being part of our community!

Started
Jul 11, 2025, 01:46 PM UTC
Resolved
Jul 11, 2025, 01:46 PM UTC
Duration
–
Detected by Pingoru
Jul 11, 2025, 01:46 PM UTC

Affected components

Login

Update timeline

  1. resolved Jul 11, 2025, 01:46 PM UTC

    Earlier today, some of our Next Zen users may have seen an unexpected account status message when logging in. Our engineering team was made aware of this right away and acted quickly to investigate. We want to reassure you that no changes were made to your account, and the issue has now been fully resolved. We appreciate your patience and understanding, and as always, thank you for being part of our community!

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