Zenfolio experienced a notice incident on August 18, 2026 affecting Websites and Upload and 1 more component, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 04:42 PM UTC
Our engineers are currently investigating reports of site wide slowness and degraded performance of the NextZen platform. Thank your for your patience while we work to fix these issues.
- monitoring Aug 18, 2026, 06:35 PM UTC
Our engineers have identified the cause of the platform slowness and have implemented a fix. We are seeing NextZen performance returning to normal levels. We will continue to monitor the platform for the next hour or two ensure stability. Thank your for your patience.
- resolved Aug 18, 2026, 08:31 PM UTC
After monitoring the NextZen for the past hour the platform continues to remain stable. We are resolving this incident.