Zenfolio experienced a minor incident on September 2, 2026 affecting Websites and Upload and 1 more component, lasting 5h 54m. The incident has been resolved; the full update timeline is below.
Affected components
WebsitesUploadDownloadContent Rendering
Update timeline
- investigating Sep 02, 2026, 03:37 PM UTC
Our engineers are currently investigating reports of NextZen users being unable to adjust gallery settings and permissions. We appreciate your patience while we actively work to implement a fix for the issue.
- monitoring Sep 02, 2026, 06:10 PM UTC
Our engineers have implemented a fix to address issues related to modifying gallery settings and client download issues. If you see any lingering issues within your account please contact [email protected]
- resolved Sep 02, 2026, 09:32 PM UTC
This incident has now been resolved. Thank you for your understanding.