Zenegy incident
Længere svartider hos Skat / Longer processing times at Skat
Zenegy experienced a minor incident on July 3, 2025 affecting Payroll - Web, lasting 5h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 03, 2025, 12:47 PM UTC
Vi oplever længere svartider hos Skat, der betyder at nogle lønkørsler afventer at blive gennemført i Zenegy. Vi har identificeret problemet og arbejder på sagen. Indberetningerne kommer løbende igennem, det går blot langsommere end normalt. Betalinger går igennem til tiden. Du kan altid gå til Rapporter > Betalinger > Betalinger - grupperet, hvor du kan se status på din betaling, også selvom din lønkørsel afventer at blive gennemført. ------ We are experiencing longer response times at Skat, resulting in some payrolls awaiting completion in Zenegy. We have identified the problem and are working on the matter. The reports come through continuously, it is just slower than usual. Payments will be completed on time. You can always go to Reports > Payments > Payments - Grouped to see the status of your payments, even if the payroll run is awaiting completion
- resolved Jul 03, 2025, 06:07 PM UTC
Problemet er nu løst. —— The incident has now been resolved.