Zenegy incident

Problemer med at logge ind / Issues signing in

Major Resolved View vendor source →

Zenegy experienced a major incident on November 18, 2025 affecting Numbers - 3. part and Payroll - 3. part and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:03 PM UTC
Resolved
Nov 18, 2025, 01:49 PM UTC
Duration
1h 45m
Detected by Pingoru
Nov 18, 2025, 12:03 PM UTC

Affected components

Numbers - 3. partPayroll - 3. partExpense - 3. part

Update timeline

  1. investigating Nov 18, 2025, 12:03 PM UTC

    Nogle brugere oplever problemer med at logge ind. Dette skyldes en fejl hos vores leverandør Cloudflare: https://www.cloudflarestatus.com/ Vi arbejder på en løsning fra vores side, mens vores leverandør arbejder på at løse deres problemer. Some users are currently experiencing issues signing in. This is due to an issue with out provider Cloudflare: https://www.cloudflarestatus.com/ We are working on a solution ourselves while our provider are working on their end.

  2. monitoring Nov 18, 2025, 12:58 PM UTC

    Vi har fundet en løsning, der gør at login nu igen er muligt. Vi fortsætter med at holde øje med Cloudfares situation. https://www.cloudflarestatus.com/ We have found a solution making signing is possible again. We will continue to monitor Cloudfare's situation. https://www.cloudflarestatus.com/

  3. resolved Nov 18, 2025, 01:49 PM UTC

    This incident has been resolved.