Zenegy experienced a major incident on December 16, 2025 affecting Numbers - 3. part, lasting 7h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 16, 2025, 08:24 AM UTC
I øjeblikket er betalinger med Bank Connect ikke muligt da Bank Connect er nede. Vi monitorerer situationen og opdaterer løbene. At the moment, payments via Bank Connect are not possible because Bank Connect is down. We are monitoring the situation and will provide updates on an ongoing basis.
- monitoring Dec 16, 2025, 01:38 PM UTC
Vi oplever ikke længere problemer med Bank Connect og betalinger kan nu igen laves uden problemer. Vi følger fortsat op på betalinger lavet i perioden, der eventuelt kan have fejl pga. Bank Connects nedbrud. We are no longer experiencing issues with Bank Connect, and payments can now be made again without problems. We are continuing to follow up on payments made during the period that may have been affected by the Bank Connect outage.
- resolved Dec 16, 2025, 03:26 PM UTC
This incident has been resolved.