Zenegy incident

Mobil app kræver re-install for nogle brugere / Mobile app requires re-install for some users

Minor Resolved View vendor source →

Zenegy experienced a minor incident on April 27, 2026 affecting Payroll - Mobilapp, lasting 23h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 02:34 PM UTC
Resolved
Apr 28, 2026, 02:19 PM UTC
Duration
23h 44m
Detected by Pingoru
Apr 27, 2026, 02:34 PM UTC

Affected components

Payroll - Mobilapp

Update timeline

  1. investigating Apr 27, 2026, 02:34 PM UTC

    Nogle brugere oplevere at mobil appen ikke virker, og det kræver desværre en re-install. Slet app'en og installér igen. Some users experience the mobile app does not work. It requires a re-install to fix the issue. Please delete it and re-install.

  2. monitoring Apr 27, 2026, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2026, 02:19 PM UTC

    This incident has been resolved.