Zenegy incident

Problemer med opdatering af skattekort/Problems with tax card updates

Zenegy experienced a minor incident on September 3, 2025 affecting Payroll - Web, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started: Sep 03, 2025, 09:45 AM UTC
Resolved: Sep 03, 2025, 01:35 PM UTC
Duration: 3h 49m
Detected by Pingoru: Sep 03, 2025, 09:45 AM UTC

Affected components

Payroll - Web

Update timeline

investigating Sep 03, 2025, 09:45 AM UTC

Vores brugere oplever aktuelt problemer med at opdatere skattekort og vi undersøger sagen. ------ Our users are currently experiencing problems updating tax cards and we're investigating the issue.
identified Sep 03, 2025, 12:01 PM UTC

Der er i øjeblikket problemer hos Skat med opdatering af skattekort. Følg deres driftsstatus her: https://info.skat.dk/data.aspx?oid=2459206&x=read ———- Skat currently has issues with tax card updates. Follow their operational status here: https://info.skat.dk/data.aspx?oid=2459206&x=read
resolved Sep 03, 2025, 01:35 PM UTC

Problemet hos Skat er nu løst. ——- The problem at Skat (tax authorities) has now been solved.