Zenegy incident

Længere behandling af lønkørsler / longer payroll calculations

Zenegy experienced a major incident on September 16, 2025 affecting Payroll - Web, lasting 31m. The incident has been resolved; the full update timeline is below.

Started: Sep 16, 2025, 09:18 AM UTC
Resolved: Sep 16, 2025, 09:50 AM UTC
Duration: 31m
Detected by Pingoru: Sep 16, 2025, 09:18 AM UTC

Affected components

Payroll - Web

Update timeline

investigating Sep 16, 2025, 09:18 AM UTC

Vi oplever lige nu, at nogle lønkørsler tager længere tid at beregne. Vi har identificeret problemet og arbejder på at løse det. We are experiencing some payrolls take longer to calculate. We have identified the issue and are working on resolving it.
resolved Sep 16, 2025, 09:50 AM UTC

Dette er nu løst og lønkørsler beregnes igen som normalt. This issue has been resolved.