Zenegy incident
Længere svartider hos Skat / Longer processing times to Skat
Zenegy experienced a major incident on September 19, 2025 affecting Payroll - 3. part, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 19, 2025, 09:25 AM UTC
Vi oplever længere svartider hos Skat, der betyder at nogle lønkørsler afventer at blive gennemført i Zenegy. Betalinger går igennem til tiden. Du kan altid gå til Rapporter > Betalinger > Betalinger - grupperet, hvor du kan se status på din betaling, også selvom din lønkørsel afventer at blive gennemført. ------ We are experiencing longer response times at Skat, resulting in some payrolls awaiting completion in Zenegy. Payments will be completed on time. You can always go to Reports > Payments > Payments - Grouped to see the status of your payments, even if the payroll run is awaiting completion
- monitoring Sep 19, 2025, 10:23 AM UTC
Der er nu hurtigere svartider hos Skat igen. Bemærk dog, at der kan stadig kan være lidt længere ventetid, mens de arbejder sig gennem køen. Betalinger går igennem til tiden. Du kan altid gå til Rapporter > Betalinger > Betalinger - grupperet, hvor du kan se status på din betaling, også selvom din lønkørsel afventer at blive gennemført. ------ We are seeing faster response times at Skat. Please notice that you may still experience slightly longer wati as they're working their way through the queue. Payments will be completed on time. You can always go to Reports > Payments > Payments - Grouped to see the status of your payments, even if the payroll run is awaiting completion
- resolved Sep 19, 2025, 01:54 PM UTC
This incident has been resolved.