Zenegy Outage History

Zenegy is up right now

Zenegy had 32 outages in the last 2 years totaling 382h 16m of downtime — averaging 1.3 incidents per month.

There were 32 Zenegy outages since June 3, 2025 totaling 382h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.zenegy.com

Notice May 20, 2026

Begrænset tilgængelighed mellem 21.30 og 22.00 / Limited availability during 9.30 pm and 10.00 pm.

Detected by Pingoru
May 20, 2026, 01:43 PM UTC
Resolved
May 21, 2026, 05:16 AM UTC
Duration
15h 32m
Affected: Payroll - WebExpense - WebNumbers - Web
Timeline · 2 updates
  1. monitoring May 20, 2026, 01:43 PM UTC

    I aften mellem kl. 21.30 og 22.00 gennemfører vi planlagte vedligeholdelsesopdateringer. Der kan forekomme kortvarig begrænset tilgængelighed til systemerne i perioden. Tonight between 9.30 pm and 10.00 pm, we will be performing scheduled maintenance updates. Temporary limited availability of the systems may occur during this period.

  2. resolved May 21, 2026, 05:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 19, 2026

Problemer med SMS-login og SMS-godkendelser / SMS Login & Payroll Approval Issues

Detected by Pingoru
May 19, 2026, 06:21 AM UTC
Resolved
May 19, 2026, 09:41 AM UTC
Duration
3h 19m
Affected: Payroll - WebExpense - WebNumbers - Web
Timeline · 2 updates
  1. monitoring May 19, 2026, 06:21 AM UTC

    Vores teleudbyder, 3, oplever i øjeblikket netværksproblemer, som forventes løst omkring kl. 17:00. Kunder, der bruger SMS til login, modtager muligvis ikke deres login-kode og kan derfor ikke logge ind. Det er samtidig ikke muligt at gennemføre lønkørsler eller ændringer i Payroll, som kræver SMS-godkendelse. Our telecom provider, 3, is currently experiencing network issues, expected to be resolved by 5:00 PM. Customers using SMS for login may not receive their login code and therefore cannot log in. Payroll runs and Payroll changes requiring SMS approval are also currently unavailable.

  2. resolved May 19, 2026, 09:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 13, 2026

Længere svartider hos Skat / Longer processing times to Skat

Detected by Pingoru
May 13, 2026, 09:33 AM UTC
Resolved
May 18, 2026, 07:21 AM UTC
Duration
4d 21h
Affected: Payroll - Web
Timeline · 2 updates
  1. monitoring May 13, 2026, 09:33 AM UTC

    SKAT oplever lige nu ustabilitet og der kan derfor forekomme længere behandlingstider på lønkørsel og rekvirering af skattekort. Du kan se SKAT status her: https://info.skat.dk/data.aspx?oid=44300 SKAT is currently experiencing issues and as a result there may be longer processing times on payroll runs and fetching of tax cards. You can see SKAT status here: https://info.skat.dk/data.aspx?oid=4430

  2. resolved May 18, 2026, 07:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026

Nogle brugere oplever problemer ved login. Slet cookies og cache i din browser. / Some users experience login issues. Clear cookies and cache in your btowser

Detected by Pingoru
May 05, 2026, 04:34 PM UTC
Resolved
May 06, 2026, 04:03 PM UTC
Duration
23h 28m
Affected: Payroll - WebExpense - WebNumbers - Web
Timeline · 3 updates
  1. monitoring May 05, 2026, 04:34 PM UTC

    Nogle brugere kan opleve problemer ved login, hvor der vises en hvid skærm. For at afhjælpe problemet anbefaler vi at slette cookies og cache i din browser. Some users may experience login issues resulting in a blank screen. To resolve this, we recommend clearing your browser’s cookies and cache.

  2. monitoring May 05, 2026, 04:39 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 06, 2026, 04:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 1, 2026

Dele af Numbers og Finance utilgængeligt

Detected by Pingoru
May 01, 2026, 11:43 AM UTC
Resolved
May 01, 2026, 11:44 AM UTC
Duration
1m
Affected: Expense - WebNumbers - Web
Timeline · 2 updates
  1. identified May 01, 2026, 11:43 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 01, 2026, 11:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

Mobil app kræver re-install for nogle brugere / Mobile app requires re-install for some users

Detected by Pingoru
Apr 27, 2026, 02:34 PM UTC
Resolved
Apr 28, 2026, 02:19 PM UTC
Duration
23h 44m
Affected: Payroll - Mobilapp
Timeline · 3 updates
  1. investigating Apr 27, 2026, 02:34 PM UTC

    Nogle brugere oplevere at mobil appen ikke virker, og det kræver desværre en re-install. Slet app'en og installér igen. Some users experience the mobile app does not work. It requires a re-install to fix the issue. Please delete it and re-install.

  2. monitoring Apr 27, 2026, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2026, 02:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Planlagt vedligehold / Maintenance

Detected by Pingoru
Apr 27, 2026, 06:51 AM UTC
Resolved
Apr 27, 2026, 04:09 PM UTC
Duration
9h 17m
Affected: Expense - WebNumbers - WebExpense - MobilappNumbers - 3. partExpense - 3. partNumbers - API & integrationerExpense - API & integrationer
Timeline · 2 updates
  1. monitoring Apr 27, 2026, 06:51 AM UTC

    Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter. We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.

  2. resolved Apr 27, 2026, 04:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 16, 2026

Nogle brugere oplever i øjeblikket problemer med login / Some users experience errors with login

Detected by Pingoru
Apr 16, 2026, 07:54 AM UTC
Resolved
Apr 16, 2026, 08:43 AM UTC
Duration
49m
Affected: Payroll - WebPayroll - MobilappPayroll - 3. partPayroll - API & integrationer
Timeline · 2 updates
  1. investigating Apr 16, 2026, 07:54 AM UTC

    Nogle brugere oplever probelmer med login. Vi arbejder på at få det løst hurtigst muligt. Some users are currently experiencing login issues. We are working to resolve the problem as quickly as possible.

  2. resolved Apr 16, 2026, 08:43 AM UTC

    The issue has been resolved, and operations have returned to normal.

Read the full incident report →

Minor April 16, 2026

Planlagt vedligehold kl 18-20 / Maintenance

Detected by Pingoru
Apr 16, 2026, 05:56 AM UTC
Resolved
Apr 16, 2026, 06:29 PM UTC
Duration
12h 32m
Affected: Payroll - WebExpense - WebNumbers - WebPayroll - MobilappExpense - MobilappNumbers - 3. partPayroll - 3. partExpense - 3. partNumbers - API & integrationerPayroll - API & integrationerExpense - API & integrationer
Timeline · 3 updates
  1. monitoring Apr 16, 2026, 05:56 AM UTC

    Vi planlægger vedligehold i dag torsdag fra kl. 18:00 til 20:00. I dette tidsrum kan der forekomme kortvarig utilgængelighed på få minutter. We are planning maintenance today Thursday from 18:00 to 20:00. During this window, brief periods of unavailability of a few minutes may occur.

  2. monitoring Apr 16, 2026, 05:57 AM UTC

    Vi planlægger vedligehold i dag torsdag fra kl. 18:00 til 20:00. I dette tidsrum kan der forekomme kortvarig utilgængelighed på få minutter. We are planning maintenance today Thursday from 18:00 to 20:00. During this window, brief periods of unavailability of a few minutes may occur.

  3. resolved Apr 16, 2026, 06:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 19, 2026

Driftsforstyrrelser i Numbers / Numbers experiences disruptions

Detected by Pingoru
Mar 19, 2026, 10:13 AM UTC
Resolved
Mar 19, 2026, 11:35 AM UTC
Duration
1h 22m
Affected: Expense - WebNumbers - WebExpense - MobilappNumbers - 3. partExpense - 3. partNumbers - API & integrationerExpense - API & integrationer
Timeline · 3 updates
  1. identified Mar 19, 2026, 10:13 AM UTC

    Vi oplever i øjeblikket problemer med Numbers som giver driftsforstyrrelser. Nogle funktioner kører langsomt eller loader slet ikke. Vi gør alt hvad vi kan for at få systemet tilbage til normal drift. We are currently experiencing issues with Numbers causing service disruptions. Some functions are running slowly or not loading at all. We are doing everything we can to restore the system to normal operation.

  2. identified Mar 19, 2026, 10:18 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 19, 2026, 11:35 AM UTC

    Vi har løst problemet, og Numbers er tilbage i normal drift. / A fix has been implemented and the services are back to normal.

Read the full incident report →

Minor March 11, 2026

Zenegy pt. utilgængeligt udenfor EU / Zenegy currently unavailable outside EU

Detected by Pingoru
Mar 11, 2026, 01:51 PM UTC
Resolved
Mar 12, 2026, 02:08 PM UTC
Duration
1d
Affected: Payroll - WebExpense - WebNumbers - WebPayroll - MobilappExpense - Mobilapp
Timeline · 2 updates
  1. identified Mar 11, 2026, 01:51 PM UTC

    Zenegy er pt. utilgængelig udenfor EU. Vi arbejder på at give de påvirkede lande adgang igen. Zenegy is currently unavailable outside the EU. We are working on granting the affected countries access again.

  2. resolved Mar 12, 2026, 02:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 13, 2026

Fejl ved timeregistreringer / Error i hour registrations

Detected by Pingoru
Feb 13, 2026, 08:27 AM UTC
Resolved
Feb 13, 2026, 10:14 AM UTC
Duration
1h 46m
Affected: Payroll - WebPayroll - Mobilapp
Timeline · 4 updates
  1. identified Feb 13, 2026, 08:27 AM UTC

    Nogle brugere oplever problemer med at tilgå og lave timeregistreringer i Zenegy. Vi arbejder på en løsning. Some users are experiencing issues accessing and creating hour registrations in Zenegy. We're working on a resolution.

  2. identified Feb 13, 2026, 08:41 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 13, 2026, 09:02 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Feb 13, 2026, 10:14 AM UTC

    Medarbejdere kan nu igen tilgå og oprette timer i Zenegy. Employee are able to access and create hour registration again.

Read the full incident report →

Minor January 30, 2026

Driftforstyrrelser hos 3 kan forsinke sms-beskeder / Issues at 3 can. cause delays in text messages

Detected by Pingoru
Jan 30, 2026, 12:42 PM UTC
Resolved
Feb 02, 2026, 05:34 AM UTC
Duration
2d 16h
Affected: Payroll - 3. partExpense - 3. part
Timeline · 2 updates
  1. identified Jan 30, 2026, 12:42 PM UTC

    3 oplever lige nu nogle driftforstyrrelse, der gør at nogle sms er forsinkede. Du kan følge deres status her: https://www.3.dk/hjalp/daekning-og-netvaerk/driftsinformation/driftstatus/

  2. resolved Feb 02, 2026, 05:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 26, 2026

Længere behandlingstid på generering af lønsedler / Delay generating paylips

Detected by Pingoru
Jan 26, 2026, 09:30 AM UTC
Resolved
Jan 26, 2026, 02:00 PM UTC
Duration
4h 30m
Affected: Payroll - Web
Timeline · 2 updates
  1. investigating Jan 26, 2026, 09:30 AM UTC

    Nogle brugere oplever lige nu, at der tager længere tid at generere lønsedler i lønkørslen. Vi arbejder på at løse problemet. Some users are experiencing longer processing times when generating payslips in the payroll run. We are working to resolve the issue.

  2. resolved Jan 26, 2026, 02:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 16, 2025

Bank Connect er nede / Bank Connect is down

Detected by Pingoru
Dec 16, 2025, 08:24 AM UTC
Resolved
Dec 16, 2025, 03:26 PM UTC
Duration
7h 2m
Affected: Numbers - 3. part
Timeline · 3 updates
  1. investigating Dec 16, 2025, 08:24 AM UTC

    I øjeblikket er betalinger med Bank Connect ikke muligt da Bank Connect er nede. Vi monitorerer situationen og opdaterer løbene. At the moment, payments via Bank Connect are not possible because Bank Connect is down. We are monitoring the situation and will provide updates on an ongoing basis.

  2. monitoring Dec 16, 2025, 01:38 PM UTC

    Vi oplever ikke længere problemer med Bank Connect og betalinger kan nu igen laves uden problemer. Vi følger fortsat op på betalinger lavet i perioden, der eventuelt kan have fejl pga. Bank Connects nedbrud. We are no longer experiencing issues with Bank Connect, and payments can now be made again without problems. We are continuing to follow up on payments made during the period that may have been affected by the Bank Connect outage.

  3. resolved Dec 16, 2025, 03:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Problemer med at logge ind / Issues signing in

Detected by Pingoru
Nov 18, 2025, 12:03 PM UTC
Resolved
Nov 18, 2025, 01:49 PM UTC
Duration
1h 45m
Affected: Numbers - 3. partPayroll - 3. partExpense - 3. part
Timeline · 3 updates
  1. investigating Nov 18, 2025, 12:03 PM UTC

    Nogle brugere oplever problemer med at logge ind. Dette skyldes en fejl hos vores leverandør Cloudflare: https://www.cloudflarestatus.com/ Vi arbejder på en løsning fra vores side, mens vores leverandør arbejder på at løse deres problemer. Some users are currently experiencing issues signing in. This is due to an issue with out provider Cloudflare: https://www.cloudflarestatus.com/ We are working on a solution ourselves while our provider are working on their end.

  2. monitoring Nov 18, 2025, 12:58 PM UTC

    Vi har fundet en løsning, der gør at login nu igen er muligt. Vi fortsætter med at holde øje med Cloudfares situation. https://www.cloudflarestatus.com/ We have found a solution making signing is possible again. We will continue to monitor Cloudfare's situation. https://www.cloudflarestatus.com/

  3. resolved Nov 18, 2025, 01:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2025

Længere svartider hos Skat / Longer processing times at Skat

Detected by Pingoru
Nov 14, 2025, 02:08 PM UTC
Resolved
Nov 14, 2025, 02:20 PM UTC
Duration
12m
Affected: Payroll - 3. part
Timeline · 2 updates
  1. identified Nov 14, 2025, 02:08 PM UTC

    Skat oplever lige nu ustabilitet og der kan derfor forekomme længere behandlingstider på lønkørsel og rekvirering af skattekort. Du kan se Skats status her: https://info.skat.dk/data.aspx?oid=2459866&x=read Skat is currently experiencing issues and as a result there may be longer processing times on payroll runs and fetching of tax cards. Yopu can see Skats status here: https://info.skat.dk/data.aspx?oid=2459866&x=read

  2. resolved Nov 14, 2025, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025

Midlertidig utilgængelighed på Zenegy-applikationen / Temporary unavailability

Detected by Pingoru
Oct 29, 2025, 05:08 PM UTC
Resolved
Oct 30, 2025, 07:33 AM UTC
Duration
14h 25m
Affected: Payroll - WebExpense - WebNumbers - WebPayroll - MobilappExpense - MobilappNumbers - 3. partPayroll - 3. partExpense - 3. partNumbers - API & integrationerPayroll - API & integrationerExpense - API & integrationer
Timeline · 4 updates
  1. identified Oct 29, 2025, 05:08 PM UTC

    Vores Zenegy-applikationer er i øjeblikket midlertidigt utilgængelig på grund af et nedbrud hos Cloudflare, en af vores tredjepartsleverandører. Vi overvåger situationen tæt og arbejder på at genetablere normal drift hurtigst muligt. Du kan også følge opdateringer direkte fra Cloudflare her: https://www.cloudflarestatus.com/ ------ The Zenegy application is currently unavailable due to an outage at Cloudflare, one of our third-party service providers. We are actively monitoring the situation and working to restore service as quickly as possible. You can follow Cloudflare’s operational status here: https://www.cloudflarestatus.com/

  2. identified Oct 29, 2025, 06:45 PM UTC

    Zenegy Payroll-applikationen er nu tilgængelig igen, men du kan stadig opleve ustabil drift. Zenegy Numbers og Expense er endnu ikke fuldt tilgængelige, og vi arbejder fortsat på at genoprette stabil drift på tværs af alle tjenester. Vi opdaterer løbende, så snart der er nyt. ----- Zenegy Payroll is now available again, but performance may still be unstable. Zenegy Numbers and Expense are not yet fully accessible, and we’re actively working to restore full system stability across all services. We’ll keep you updated as the situation develops.

  3. monitoring Oct 29, 2025, 09:38 PM UTC

    Zenegys applikationer er nu tilgængelige igen, og vi overvåger driften tæt for at sikre fortsat stabilitet. Tak for tålmodigheden, mens vi arbejder på at sikre, at alle systemer fungerer som de skal. ------ Zenegy’s applications are now available again, and we continue to closely monitor performance to ensure ongoing stability. Thank you for your patience as we work to ensure that all systems are running smoothly.

  4. resolved Oct 30, 2025, 07:33 AM UTC

    Problemet er nu løst, og driften er stabil igen. ---- The issue has now been resolved, and system operations are stable.

Read the full incident report →

Minor October 27, 2025

Længere svartider på beregninger / Longer response times on calculations

Detected by Pingoru
Oct 27, 2025, 09:30 AM UTC
Resolved
Oct 27, 2025, 10:11 AM UTC
Duration
40m
Affected: Payroll - Web
Timeline · 2 updates
  1. investigating Oct 27, 2025, 09:30 AM UTC

    En række brugere oplever at det tager længere tid at beregne lønkørsler. Vi arbejder på at løse det, så beregninger igen sker til normal hastighed. Some users are experiencing longer processing times for payroll calculations. We are working to resolve the issue.

  2. resolved Oct 27, 2025, 10:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Telefon til Customer Care er utilgængelig - chat med os i stedet! / Phone calls to Customer Care unavailable - chat with us instead!

Detected by Pingoru
Oct 20, 2025, 10:23 AM UTC
Resolved
Oct 20, 2025, 11:49 AM UTC
Duration
1h 25m
Affected: Numbers - 3. partPayroll - 3. partExpense - 3. part
Timeline · 2 updates
  1. investigating Oct 20, 2025, 10:23 AM UTC

    Vores telefonudbyder oplever driftsproblemer og dermed kan du i øjeblikket ikke ringe ind til vores Customer Care Team, men vi sidder klar til at hjælpe på chatten! ---- Our phone provider is experiencing operational problems you currently cannot reach our Cutsomer Care Team by phone, but we are ready to help on the chat!

  2. resolved Oct 20, 2025, 11:49 AM UTC

    Problemet er nu løst, og du kan igen ringe til Zenegy's Customer Care Team. ---- The problem has been resolved and you can now call Zenegy's Customer Care Team.

Read the full incident report →

Minor October 9, 2025

Længere ventetid på login

Detected by Pingoru
Oct 09, 2025, 11:54 AM UTC
Resolved
Oct 10, 2025, 06:50 AM UTC
Duration
18h 56m
Affected: Payroll - WebExpense - WebNumbers - Web
Timeline · 2 updates
  1. investigating Oct 09, 2025, 11:54 AM UTC

    Nogle brugere oplever i øjeblikket at det tager længere tid at logge ind. Det skyldes en fejl hos vores leverandør. Vi er i dialog med dem og arbejder på at løse problemet. Some users are currently experiencing longer wait time signing in. This is due to an error with our vendor. We are in contact with them and working to resolve the issue.

  2. resolved Oct 10, 2025, 06:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2025

Længere behandling af lønkørsler / longer payroll calculations

Detected by Pingoru
Sep 16, 2025, 09:18 AM UTC
Resolved
Sep 16, 2025, 09:50 AM UTC
Duration
31m
Affected: Payroll - Web
Timeline · 2 updates
  1. investigating Sep 16, 2025, 09:18 AM UTC

    Vi oplever lige nu, at nogle lønkørsler tager længere tid at beregne. Vi har identificeret problemet og arbejder på at løse det. We are experiencing some payrolls take longer to calculate. We have identified the issue and are working on resolving it.

  2. resolved Sep 16, 2025, 09:50 AM UTC

    Dette er nu løst og lønkørsler beregnes igen som normalt. This issue has been resolved.

Read the full incident report →