Resolved after 53 minutes, affecting API V2 - https://api.yousign.com and APP V3 - https://yousign.app and 1 more, on November 4, 2026.
Since 17:30 CET (16:30 UTC), we have observed a stabilization of Yousign v3. Our teams are continuing their analysis and are performing a full verification of our infrastructure and application services to confirm the service is fully restored.
Affected components
Update timeline
- investigating Nov 04, 2026, 04:21 PM UTC
Since 17:11 CET (16:11 UTC), we have been experiencing an incident affecting Yousign v3. Our teams are actively investigating the issue. We will share an update as soon as we have more information, and no later than 30 minutes from now.
- investigating Nov 04, 2026, 04:24 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 04, 2026, 04:43 PM UTC
Since 17:30 CET (16:30 UTC), we have observed a stabilization of Yousign v3. Our teams are continuing their analysis and are performing a full verification of our infrastructure and application services to confirm the service is fully restored.
- resolved Nov 04, 2026, 05:14 PM UTC
This incident has been resolved.
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