Yousign incident

External provider incident: QES delays

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Resolved on September 30, 2025.

resolved Sep 30, 2025, 10:47 AM UTC

Our provider for the QES ID verification has experienced an outage from 12:12pm CEST to 12:31pm CEST. Impact: Delays on QES with PVID identification creation and processing.

Started
Sep 30, 2025, 10:31 AM UTC
Resolved
Sep 30, 2025, 10:31 AM UTC
Duration
–
Detected by Pingoru
Sep 30, 2025, 10:31 AM UTC

Update timeline

  1. resolved Sep 30, 2025, 10:47 AM UTC

    Our provider for the QES ID verification has experienced an outage from 12:12pm CEST to 12:31pm CEST. Impact: Delays on QES with PVID identification creation and processing.

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