Yotpo experienced a minor incident on February 13, 2025 affecting Yotpo Admin, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 13, 2025, 06:54 PM UTC
We are currently experiencing an outage in our support system, causing temporary unavailability of our support chat. Our team has identified the issue with our service provider and is actively working on a resolution. For urgent matters, please use the Contact Support form in the Yotpo Admin. We sincerely apologize for the inconvenience and appreciate your patience.
- resolved Feb 13, 2025, 07:29 PM UTC
We experienced an outage in our support system, which meant that our support chat system was temporarily unavailable. We sincerely apologize for the inconvenience caused and appreciate your patience while we worked to resolved it. We can confirm that the issue is resolved.