Yotpo incident

Awards applied to entire cart, ignoring collection exclusions.

Minor Resolved View vendor source →

Yotpo experienced a minor incident on March 16, 2025 affecting Admin, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2025, 08:27 AM UTC
Resolved
Mar 16, 2025, 01:43 PM UTC
Duration
5h 15m
Detected by Pingoru
Mar 16, 2025, 08:27 AM UTC

Affected components

Admin

Update timeline

  1. identified Mar 16, 2025, 08:27 AM UTC

    Awards were applied to the entire cart instead of excluding specified collections. This affected stores with product restrictions and collection_exclusions settings.

  2. identified Mar 16, 2025, 08:28 AM UTC

    We are continuing to work on a fix for the issue

  3. resolved Mar 16, 2025, 01:43 PM UTC

    This incident has been resolved.