Yotpo incident

Incident: loyalty-redemptions

Minor Resolved View vendor source →

Yotpo experienced a minor incident on March 18, 2025 affecting Admin, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 06:18 PM UTC
Resolved
Mar 18, 2025, 08:11 PM UTC
Duration
1h 52m
Detected by Pingoru
Mar 18, 2025, 06:18 PM UTC

Affected components

Admin

Update timeline

  1. identified Mar 18, 2025, 06:18 PM UTC

    Users are experiencing failures in the process of redeeming points

  2. resolved Mar 18, 2025, 08:11 PM UTC

    The incident has been resolved. Start Time: 6:07 PM UTC End Time: 8:05 PM UTC We apologize for the inconvenience caused. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. . The Yotpo Support Team