Yotpo incident

Campaign Scheduling & Execution

Minor Resolved View vendor source →

Yotpo experienced a minor incident on April 11, 2025 affecting SMS Delivery and Email Delivery and 1 more component, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 03:52 PM UTC
Resolved
Apr 11, 2025, 08:14 PM UTC
Duration
4h 21m
Detected by Pingoru
Apr 11, 2025, 03:52 PM UTC

Affected components

SMS DeliveryEmail DeliveryCampaign Messaging

Update timeline

  1. investigating Apr 11, 2025, 03:52 PM UTC

    We have observed that there may be issues/delays with sending campaigns. Our teams are working actively on resolving this issue as soon as possible.

  2. monitoring Apr 11, 2025, 07:06 PM UTC

    We’ve identified the issue and have applied a fix. Our team is currently monitoring the progress, and we’ll keep you updated once the issue has been fully resolved. We appreciate your patience and understanding in this matter.

  3. resolved Apr 11, 2025, 08:14 PM UTC

    Thank you for your patience. The issue has been fully resolved, and campaign sending and scheduling are now back to normal. Please let us know if you experience any further issues.