Yotpo experienced a minor incident on May 11, 2025 affecting SMS Delivery, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
SMS Delivery
Update timeline
- investigating May 11, 2025, 06:52 AM UTC
Due to an issue being experienced by one of our aggregators we are currently seeing SMS message failures to the following countries; UK LVN, Bulgaria, Brazil, Indonesia, Iceland, Japan, Malaysia, Romania, Singapore, Turkey, Vietnam We have engaged our aggregator partners to investigate and will provide an update as soon as we have further details.
- resolved May 11, 2025, 09:32 AM UTC
This incident has been resolved.