Resolved after 1 hour 9 minutes, affecting OBT - Peter Connects, on April 15, 2026.
We have been informed that the login issue should now be resolved. Could you please test this and confirm via your ticket in the Self Service Portal that the issue has been resolved?
Affected components
Update timeline
- investigating Apr 15, 2026, 10:41 AM UTC
We are aware of an issue impacting the PeterConnects Receptionist application. Users attempting to sign in get an error message saying: PCAUTH0001: An unknown error occurred. We are currently investigating with the highest priority and will provide further updates in due course. If you experience this issue, please raise a case via our Selfservice portal: https://selfservice.xtium.eu
- monitoring Apr 15, 2026, 11:01 AM UTC
We have been informed that the login issue should now be resolved. Could you please test this and confirm via your ticket in the Self Service Portal that the issue has been resolved?
- resolved Apr 15, 2026, 11:50 AM UTC
This incident has been resolved.
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