Is XTIUM down?
Last checked 5m agoNo incidents right now.
XTIUM is operational right now. Last checked 5m ago; the most recent incident resolved 13d ago.
Real-time XTIUM status, recent outages, and incident history — pulled directly from XTIUM's official status page at https://status.xtium.eu every 5 minutes. Pingoru tracks 36 XTIUM services and has captured 7 incidents in the last 90 days (99.91% uptime). Get email, Slack, Discord, or webhook alerts the moment XTIUM reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- OCC Cloud
Timeline · 3 updates
- investigating · Jul 16, 2026, 08:19 AM UTC
We are currently investigating a login issue with Touchpoint OCC Cloud. After entering credentials and selecting whether or not to use client services, an error message appears that prevents login. We are investigating this issue with high priority together with our vendor and will share updates as soon as more information becomes available.
- monitoring · Jul 16, 2026, 08:28 AM UTC
We have received confirmation from our vendor that the issue is expected to be resolved. Initial tests are positive. Agents who are not yet logged in are advised to try again.
- resolved · Jul 16, 2026, 12:33 PM UTC
The login issue has been resolved. Thank you for your patience while we worked to restore full functionality.
Latest: The login issue has been resolved. Thank you for your patience while we worked to restore full functionality.
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- OCC Cloud
Timeline · 4 updates
- investigating · May 26, 2026, 08:07 AM UTC
We are investigating an issue with incoming calls to OCC Cloud, where the IVR menu audio is being played with a considerable delay.
- investigating · May 26, 2026, 09:08 AM UTC
We continue to work closely with the vendor to investigate the issue. We will share updates as soon as they become available.
- monitoring · May 26, 2026, 10:09 AM UTC
The issue seems to be resolved. We kindly ask you to disable the emergency routing and check whether the issue has indeed been resolved. If the issue persists, please contact our Support team.
- resolved · May 26, 2026, 02:20 PM UTC
Following extensive monitoring, we have observed no further irregularities and consider the issue resolved. Should you experience any additional issues, please contact Client Support.
Latest: Following extensive monitoring, we have observed no further irregularities and consider the issue resolved. Should you experience any additional issues, please contact Client Suppo…
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- Login Touchpoint fails - OCC Cloud ResolvedStarted Jul 16, 2026, 08:19 AM UTC · Resolved Jul 16, 2026, 12:33 PM UTC · 4h 13m
- Started May 26, 2026, 08:07 AM UTC · Resolved May 26, 2026, 02:20 PM UTC · 6h 12m