Resolved after 9 minutes, affecting xneelo service, on September 22, 2025.
Due to a recent software upgrades, some email programmes connecting via POP may download certain emails again. The cause has been identified and a fix applied for this. If you have been impacted by this, you can delete the duplicate emails on your email programme as no further duplications should occur. We apologise for the inconvenience caused.
Affected components
Update timeline
- resolved Sep 22, 2025, 08:25 AM UTC
Due to a recent software upgrades, some email programmes connecting via POP may download certain emails again. The cause has been identified and a fix applied for this. If you have been impacted by this, you can delete the duplicate emails on your email programme as no further duplications should occur. We apologise for the inconvenience caused.
- resolved Nov 18, 2025, 08:06 AM UTC
Due to a recent software upgrades, some email programmes connecting via POP may download certain emails again. The cause has been identified and a fix applied for this. If you have been impacted by this, you can delete the duplicate emails on your email programme as no further duplications should occur. We apologise for the inconvenience caused.
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