Resolved after 10 minutes, affecting xneelo service, on October 23, 2026.
Summary: We are currently experiencing an issue where all credit/debit card payments are unavailable. As a direct result, new domain registrations via the xneelo Control Panel cannot be processed at this time. EFT (Electronic Funds Transfer) payments remain fully operational and can be used as an alternative payment method while we investigate the issue. Impacted: Orders, Payments
Affected components
Update timeline
- investigating Oct 23, 2026, 03:07 PM UTC
Summary: We are currently experiencing an issue where all credit/debit card payments are unavailable. As a direct result, new domain registrations via the xneelo Control Panel cannot be processed at this time. EFT (Electronic Funds Transfer) payments remain fully operational and can be used as an alternative payment method while we investigate the issue. Impacted: Orders, Payments
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