Xneelo incident

Upstream connectivity issues

Resolved after 1 minute, affecting xneelo service, on July 16, 2025.

resolved Mar 09, 2026, 08:31 AM UTC

One of our voice provider is experiencing upstream connectivity issues and as a result customers will not be able to reach us on 0861 0861 08 We are still able to be reached on 0219702000 or via Live Chat. Impacted: Customer support

Started
Jul 16, 2025, 02:39 PM UTC
Resolved
Jul 16, 2025, 02:41 PM UTC
Duration
1m
Detected by Pingoru
Jul 16, 2025, 02:39 PM UTC

Affected components

xneelo service

Update timeline

  1. resolved Jul 16, 2025, 02:41 PM UTC

    One of our voice provider is experiencing upstream connectivity issues and as a result customers will not be able to reach us on 0861 0861 08 We are still able to be reached on 0219702000 or via Live Chat. Impacted: Customer support

  2. resolved Mar 09, 2026, 08:31 AM UTC

    One of our voice provider is experiencing upstream connectivity issues and as a result customers will not be able to reach us on 0861 0861 08 We are still able to be reached on 0219702000 or via Live Chat. Impacted: Customer support

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