Xneelo incident

Cape Town Data Centre outage

Resolved after 6 minutes, affecting xneelo service, on February 18, 2025.

resolved Mar 10, 2025, 10:39 AM UTC

We are currently experiencing an outage in our Cape Town Data Centre which is affecting hosting and infrastructure servers. Customers may experience errors connecting to Webmail, mail delivery delays, and some websites being inaccessible. Our technicians are investigating.

Started
Feb 18, 2025, 06:59 PM UTC
Resolved
Feb 18, 2025, 07:05 PM UTC
Duration
6m
Detected by Pingoru
Feb 18, 2025, 06:59 PM UTC

Affected components

xneelo service

Update timeline

  1. resolved Feb 18, 2025, 07:05 PM UTC

    We are currently experiencing an outage in our Cape Town Data Centre which is affecting hosting and infrastructure servers. Customers may experience errors connecting to Webmail, mail delivery delays, and some websites being inaccessible. Our technicians are investigating.

  2. resolved Mar 10, 2025, 10:39 AM UTC

    We are currently experiencing an outage in our Cape Town Data Centre which is affecting hosting and infrastructure servers. Customers may experience errors connecting to Webmail, mail delivery delays, and some websites being inaccessible. Our technicians are investigating.

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