Xneelo incident

3D Secure Issues

Resolved after 5 minutes, affecting xneelo service, on November 1, 2024.

resolved Feb 25, 2025, 08:18 AM UTC

Payfast are currently experiencing a 3D secure issue taking place across all banks and causing online card payments to fail. We are currently monitoring the issue via our 3rd party online card payment facilitators. Impacted: Payments

Started
Nov 01, 2024, 08:00 AM UTC
Resolved
Nov 01, 2024, 08:05 AM UTC
Duration
5m
Detected by Pingoru
Nov 01, 2024, 08:00 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved Nov 01, 2024, 08:05 AM UTC

    Payfast are currently experiencing a 3D secure issue taking place across all banks and causing online card payments to fail. We are currently monitoring the issue via our 3rd party online card payment facilitators. Impacted: Payments

  2. resolved Feb 25, 2025, 08:18 AM UTC

    Payfast are currently experiencing a 3D secure issue taking place across all banks and causing online card payments to fail. We are currently monitoring the issue via our 3rd party online card payment facilitators. Impacted: Payments

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