Xneelo incident

Webmail Login Failure

Resolved after 3 hours 29 minutes, affecting xneelo service, on May 8, 2026.

resolved Sep 18, 2026, 07:34 AM UTC

Access is available again. We are continuing to refine this change to ensure a smoother experience going forward. We apologise for the inconvenience caused Impacted: Managed Hosting - Email, Customer support

Started
May 08, 2026, 07:22 AM UTC
Resolved
May 08, 2026, 10:52 AM UTC
Duration
3h 29m
Detected by Pingoru
May 08, 2026, 07:22 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved May 08, 2026, 10:52 AM UTC

    Access is available again. We are continuing to refine this change to ensure a smoother experience going forward. We apologise for the inconvenience caused Impacted: Managed Hosting - Email, Customer support

  2. resolved Sep 18, 2026, 07:34 AM UTC

    Access is available again. We are continuing to refine this change to ensure a smoother experience going forward. We apologise for the inconvenience caused Impacted: Managed Hosting - Email, Customer support

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