Xneelo incident

Domain registrations failing in the xneelo Control Panel.

Resolved after 6 minutes, affecting xneelo service, on April 23, 2026.

resolved Sep 18, 2026, 06:40 AM UTC

We are currently aware of an error with customers placing Domain Registration orders where invoices are not being generated, causing orders to fail. Our team is currently investigating the matter to find a solution. Impacted: Orders

Started
Apr 23, 2026, 09:40 AM UTC
Resolved
Apr 23, 2026, 09:47 AM UTC
Duration
6m
Detected by Pingoru
Apr 23, 2026, 09:40 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved Apr 23, 2026, 09:47 AM UTC

    We are currently aware of an error with customers placing Domain Registration orders where invoices are not being generated, causing orders to fail. Our team is currently investigating the matter to find a solution. Impacted: Orders

  2. resolved Sep 18, 2026, 06:40 AM UTC

    We are currently aware of an error with customers placing Domain Registration orders where invoices are not being generated, causing orders to fail. Our team is currently investigating the matter to find a solution. Impacted: Orders

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