Xneelo incident

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Resolved after 4 minutes, affecting xneelo service, on December 5, 2025.

resolved Sep 17, 2026, 09:50 AM UTC

We are aware of the issue and have escalated this to our team who are currently investigating the matter with our upstream provider. Impacted: Customer support

Other major vendors with incidents that started within 30 minutes of this one

Started
Dec 05, 2025, 09:01 AM UTC
Resolved
Dec 05, 2025, 09:05 AM UTC
Duration
4m
Detected by Pingoru
Dec 05, 2025, 09:01 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved Dec 05, 2025, 09:05 AM UTC

    We are aware of the issue and have escalated this to our team who are currently investigating the matter with our upstream provider. Impacted: Customer support

  2. resolved Sep 17, 2026, 09:50 AM UTC

    We are aware of the issue and have escalated this to our team who are currently investigating the matter with our upstream provider. Impacted: Customer support

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