Xero incident
Global: Xero - some customers may be experiencing issues in Xero
Resolved after 1 hour 20 minutes, affecting Xero Platform and Settings, on July 10, 2026.
Our team has resolved the issue impacting our customers experiencing errors in Xero. Our technical team identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.
Affected components
Update timeline
- identified Jul 10, 2026, 09:24 PM UTC
We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. Our technical team have identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.
- monitoring Jul 10, 2026, 10:21 PM UTC
Our team has implemented a fix and we are currently monitoring the results. We apologise for any inconvenience this has caused.
- resolved Jul 10, 2026, 10:44 PM UTC
Our team has resolved the issue impacting our customers experiencing errors in Xero. Our technical team identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.
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