Xero incident
Global: Payroll - some customers may be experiencing errors when accessing Payroll
Minor Vendor's status page →
Resolved after 2 hours 2 minutes, affecting AU Payroll and NZ Payroll and 1 more, on July 10, 2026.
Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.
Affected components
AU PayrollNZ PayrollUK PayrollXero Me
Update timeline
- investigating Jul 10, 2026, 06:16 PM UTC
We are aware that some customers trying to access Payroll in Xero are experiencing an error. Our team is investigating this with urgency.
- monitoring Jul 10, 2026, 07:57 PM UTC
Our team has implemented a fix and we are currently monitoring the results.
- resolved Jul 10, 2026, 08:19 PM UTC
Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.
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