Xero incident
UK : UK Tax (Xero Partner Products & Tools) - Issues when loading filings
Resolved after 17 hours 20 minutes, affecting Tax Reporting - UK VAT & MTD, on June 30, 2026.
Our team has resolved the issue impacting some UK customers trying to load filings in UK Tax. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and our team restored service.
Affected components
Update timeline
- investigating Jun 30, 2026, 09:43 AM UTC
We are aware some UK customers are experiencing slowness or errors when loading filings in UK Tax. Our team is investigating this with urgency.
- investigating Jun 30, 2026, 04:52 PM UTC
We know some customers are still experiencing slowness when trying to load filings in Xero Tax for Corporation Tax or filing Statutory accounts. Our technical teams are continuing to work hard to resolve the issue and we apologise for the inconvenience caused. For those only needing to file accounts you can try our new offering as an alternative : https://central.xero.com/s/article/Generate-incorporated-accounts#Startanewfiling
- resolved Jul 01, 2026, 03:04 AM UTC
Our team has resolved the issue impacting some UK customers trying to load filings in UK Tax. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and our team restored service.
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