Xero incident

AU: Auto Super - Some customers are not receiving auto super approval codes via SMS

Minor Ongoing View vendor source →

Xero is currently experiencing a minor incident affecting AU Payroll, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 07:27 AM UTC
Resolved
Ongoing
Duration
● 3h 47m
Detected by Pingoru
Jun 25, 2026, 07:27 AM UTC

Affected components

AU Payroll

Update timeline

  1. identified Jun 25, 2026, 07:27 AM UTC

    We are currently aware of an issue where customers are not receiving auto super approval codes via SMS. This is due to an issue that Sinch is currently experiencing. Further details can be found on Sinch's status page - https://status.messagemedia.com/. We apologise for any inconvenience this has caused.