Xero incident

Global: Xero - Some customers may be experiencing slowness and errors across Xero

Minor Resolved View vendor source →

Xero experienced a minor incident on April 24, 2026 affecting Xero Platform and Settings, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 11:00 PM UTC
Resolved
Apr 24, 2026, 11:35 PM UTC
Duration
35m
Detected by Pingoru
Apr 24, 2026, 11:00 PM UTC

Affected components

Xero Platform and Settings

Update timeline

  1. investigating Apr 24, 2026, 11:00 PM UTC

    We are aware some customers trying to navigate Xero are experiencing intermittent slowness and errors. Our team is investigating this with urgency.

  2. resolved Apr 24, 2026, 11:35 PM UTC

    Our team has resolved the issue impacting customers trying to navigate Xero. We apologise for any inconvenience this has caused.