Xero incident

Global: Errors when using Xero

Resolved after 59 minutes, affecting Xero Platform and Settings, on June 10, 2026.

resolved Jun 10, 2026, 09:47 AM UTC

Our team has resolved the issue causing customers to experience errors in Xero. We apologise for any inconvenience this has caused. This was related to a recent configuration change which was rolled back.

Started
Jun 10, 2026, 08:48 AM UTC
Resolved
Jun 10, 2026, 09:47 AM UTC
Duration
59m
Detected by Pingoru
Jun 10, 2026, 08:48 AM UTC

Affected components

Xero Platform and Settings

Update timeline

  1. investigating Jun 10, 2026, 08:48 AM UTC

    We are aware that some customers are experiencing errors or issues when using Xero. Our technical teams are investigating this with urgency.

  2. identified Jun 10, 2026, 09:05 AM UTC

    We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. This is our top priority and we will update you as soon as we can.

  3. resolved Jun 10, 2026, 09:47 AM UTC

    Our team has resolved the issue causing customers to experience errors in Xero. We apologise for any inconvenience this has caused. This was related to a recent configuration change which was rolled back.

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