Xero incident

Global: Reporting - Errors loading reports

Resolved after 43 minutes, affecting Reporting, on June 5, 2026.

resolved Jun 05, 2026, 04:30 PM UTC

Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused.

Started
Jun 05, 2026, 03:47 PM UTC
Resolved
Jun 05, 2026, 04:30 PM UTC
Duration
43m
Detected by Pingoru
Jun 05, 2026, 03:47 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Jun 05, 2026, 03:47 PM UTC

    We are aware that some customers trying to load reports are experiencing error messages or pages not loading. Our team is investigating this with urgency.

  2. monitoring Jun 05, 2026, 04:08 PM UTC

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved Jun 05, 2026, 04:30 PM UTC

    Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused.

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