Xero experienced a major incident on June 5, 2026 affecting Reporting, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting
Update timeline
- investigating Jun 05, 2026, 03:47 PM UTC
We are aware that some customers trying to load reports are experiencing error messages or pages not loading. Our team is investigating this with urgency.
- monitoring Jun 05, 2026, 04:08 PM UTC
Our team has implemented a fix and we are currently monitoring the results.
- resolved Jun 05, 2026, 04:30 PM UTC
Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused.