Xero incident

Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.

Major Resolved View vendor source →

Xero experienced a major incident on June 1, 2026 affecting Invoicing, Bills & Quotes, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 11:55 PM UTC
Resolved
Jun 02, 2026, 01:00 AM UTC
Duration
1h 4m
Detected by Pingoru
Jun 01, 2026, 11:55 PM UTC

Affected components

Invoicing, Bills & Quotes

Update timeline

  1. identified Jun 01, 2026, 11:55 PM UTC

    We have identified what is preventing our customers trying to access invoicing in Xero. This is our top priority and we will update you as soon as we can.

  2. monitoring Jun 02, 2026, 12:38 AM UTC

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved Jun 02, 2026, 01:00 AM UTC

    Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused. A product release caused invoicing to become unavailable. We learn from every incident and put measures in place to prevent issues from happening again.