Xero incident
Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.
Resolved after 1 hour 4 minutes, affecting Invoicing, Bills & Quotes, on June 1, 2026.
Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused. A product release caused invoicing to become unavailable. We learn from every incident and put measures in place to prevent issues from happening again.
Affected components
Update timeline
- identified Jun 01, 2026, 11:55 PM UTC
We have identified what is preventing our customers trying to access invoicing in Xero. This is our top priority and we will update you as soon as we can.
- monitoring Jun 02, 2026, 12:38 AM UTC
Our team has implemented a fix and we are currently monitoring the results.
- resolved Jun 02, 2026, 01:00 AM UTC
Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused. A product release caused invoicing to become unavailable. We learn from every incident and put measures in place to prevent issues from happening again.
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