Xero incident

Australia: Payroll - some customers may be unable to access Payroll Settings or Superannuation in Xero

Minor Ongoing View vendor source →

Xero is currently experiencing a minor incident affecting AU Payroll, which began 8h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 05:15 AM UTC
Resolved
Ongoing
Duration
● 8h 24m
Detected by Pingoru
Jun 01, 2026, 05:15 AM UTC

Affected components

AU Payroll

Update timeline

  1. investigating Jun 01, 2026, 05:15 AM UTC

    We are aware Australian customers trying to access Payroll pages, including Superannuation or Settings pages, are experiencing loading slowness and eventual errors. Our team is investigating this with urgency.

  2. investigating Jun 01, 2026, 08:43 AM UTC

    We're aware that Australian customers are experiencing slow loading and errors on Payroll pages, including Superannuation and Settings. We understand how critical these functions are and our teams are fully focused on restoring access as quickly as possible. We'll provide updates as the situation develops.

  3. investigating Jun 01, 2026, 10:06 AM UTC

    We're aware that Australian customers are experiencing slow loading and errors on Payroll pages, including Superannuation and Settings. We understand how critical these functions are and our teams are fully focused on restoring access as quickly as possible. We'll provide updates as the situation develops.