Xero incident
Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.
Resolved after 37 minutes, affecting Workpapers, on May 22, 2026.
Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused. A product release caused Workpapers to become unavailable, and a rollback restored service.
Affected components
Update timeline
- investigating May 22, 2026, 04:08 AM UTC
We are aware that some partners trying to navigate in Workpapers are experiencing an error page. Our team is investigating this with urgency.
- monitoring May 22, 2026, 04:25 AM UTC
Our team has implemented a fix and we are currently monitoring the results.
- resolved May 22, 2026, 04:45 AM UTC
Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused. A product release caused Workpapers to become unavailable, and a rollback restored service.
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