Xero incident
Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero
Resolved after 7 minutes, affecting Xero Partner Hub, on May 20, 2026.
Our team has resolved the issue impacting customers trying to access client lists and client insights in Xero. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary
Affected components
Update timeline
- investigating May 20, 2026, 01:46 AM UTC
We are aware some customers are experiencing errors or slowness when accessing client lists in Xero. Our team is investigating this with urgency.
- monitoring May 20, 2026, 01:49 AM UTC
Our team has implemented a fix and we are currently monitoring the results.
- resolved May 20, 2026, 01:54 AM UTC
Our team has resolved the issue impacting customers trying to access client lists and client insights in Xero. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary
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