Xero incident

Global: Xero - some customers may be experiencing issues in Xero

Minor Resolved View vendor source →

Xero experienced a minor incident on May 6, 2026 affecting Xero Platform and Settings, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 09:30 AM UTC
Resolved
May 06, 2026, 11:03 AM UTC
Duration
1h 33m
Detected by Pingoru
May 06, 2026, 09:30 AM UTC

Affected components

Xero Platform and Settings

Update timeline

  1. investigating May 06, 2026, 09:30 AM UTC

    We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.

  2. monitoring May 06, 2026, 10:08 AM UTC

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved May 06, 2026, 11:03 AM UTC

    Our team has resolved the issue causing some customers to experience errors when accessing Xero. We apologise for any inconvenience this has caused.