Xero incident
Global: Xero - some customers may be experiencing issues in Xero
Xero experienced a minor incident on May 6, 2026 affecting Xero Platform and Settings, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Xero Platform and Settings
Update timeline
- investigating May 06, 2026, 09:30 AM UTC
We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.
- monitoring May 06, 2026, 10:08 AM UTC
Our team has implemented a fix and we are currently monitoring the results.
- resolved May 06, 2026, 11:03 AM UTC
Our team has resolved the issue causing some customers to experience errors when accessing Xero. We apologise for any inconvenience this has caused.
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