Xero incident

Global: Xero - some customers may have been unable to login.

Resolved on April 21, 2026.

resolved Apr 21, 2026, 01:56 AM UTC

Our team has resolved anissue that occurred preventing our customers trying to log into Xero. Customers may have also seen some errors across Xero if logged in. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and restored service. We learn from every incident and put measures in place to prevent issues from happening again.

Started
Apr 21, 2026, 01:15 AM UTC
Resolved
Apr 21, 2026, 01:15 AM UTC
Duration
–
Detected by Pingoru
Apr 21, 2026, 01:15 AM UTC

Update timeline

  1. resolved Apr 21, 2026, 01:56 AM UTC

    Our team has resolved anissue that occurred preventing our customers trying to log into Xero. Customers may have also seen some errors across Xero if logged in. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and restored service. We learn from every incident and put measures in place to prevent issues from happening again.

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