Xero incident
Global: Xero- some customers may be experiencing issues in Xero
Resolved after 31 minutes, affecting Xero Platform and Settings, on May 6, 2026.
Our team has resolved the issue affecting customers trying to access Xero. We apologise for the disruption this, and the other incidents today, have caused. We know how important reliable access to Xero is for you, and we appreciate your patience.
Affected components
Update timeline
- investigating May 06, 2026, 03:54 AM UTC
We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.
- identified May 06, 2026, 03:56 AM UTC
We have identified what is preventing customers from navigating in Xero. This is our top priority and we will update you as soon as we can.
- resolved May 06, 2026, 04:25 AM UTC
Our team has resolved the issue affecting customers trying to access Xero. We apologise for the disruption this, and the other incidents today, have caused. We know how important reliable access to Xero is for you, and we appreciate your patience.
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